UPDATE: The changes described in this release note were reverted in the Release 85.1 Hotfix. For details, see the release note for 23199.
We corrected the issue where the Inbound/Outbound Scale tickets were being billed based on the the original scheduled date instead of the date the work was completed. This resulted in tickets billing earlier than expected.
When the work order is completed, the scheduled data now updates to match the completion date, ensuring the ticket is billed at the correct time. The original scheduled date is still retained for historical purposes.
Pathway: Customer Service > Edit Work Order
Watch the Release 84 Highlight Video Here: Release Version 84 Highlights