Import Matrex Scale Tickets is a specific import designed for third-party integration.
A new import option, 'Import Matrex Scale Tickets,' has been added to the Database module. To import, the following is required:
- The file must be in CSV format
- The user must have the permission 462 (Import Matrex Scale Tickets).
Once imported, Matrex Scale Tickets will display on the work order associated with the ticket.
Pathway: Database > Import > Import Matrex Scale Tickets