Customer Analysis

Pathway: Reports > Analysis > Customer Analysis


The Customer Analysis report provides two report options: Earned Revenue and Revenue. These reports provide a breakdown of revenue associated with the accounts that meet the criteria defined by the applied filters.


Permissions

Permission IDPermission Name
134    
Reports Main Menu
348    AR Analysis Reports

Parameters 

ParameterDescription
Type    

Report Type options include:

  • Earned Revenue - Identified as revenue that has been received. 
  • Revenue - Identified as current and forecasted revenue. 
Year    
Restricts the report to only generate revenue data for the selected year.

Division    
Restricts the report to only generate revenue data for the selected division(s). 

Service Region    
Restricts the report to only generate revenue data for the selected service region(s). 

LOB    
Restricts the report to only generate revenue data for the select lines of business. 

Account Class    
Restricts the report to only generate revenue data for the selected account class(es). 

Run a Report

  1. Select the Type of report you would like to run.
  2. Select the Year the report should generate revenue data for.
  3. Select from the optional filters:
    • Division
    • Service Region
    • LOB
    • Account Class
  4. Select Load and the report's results will be returned on the screen.

Report Types

Type: Earned Revenue

The Earned Revenue report offers a detailed breakdown of each account and the revenue it generated from completed services. Select a revenue value to open the Earned Revenue Details screen.


Type: Revenue

The Revenue report shows all current and forecasted revenue amounts for each account. Select a revenue value to open the Revenue Details screen.