This article is about how to setup the native Credit Card Processing Fee feature provided in Navusoft. There is setup and management required when using this option to handle processing fees. For a cleaner option where credit card fees are automatically managed and calculated, check out CardPointe Surcharge Processing Integration (added July 2026).
Using this method, charges are managed and controlled by you. This is done through several configuration settings. Each one providing a different impact.
- State / Province / Region Setup - allows for the configuration of a maximum credit card processing fee (%) and a maximum debit / prepaid card processing fee (%) by location. All applied fees will be capped based on the maximum defined for the corresponding state, province, or region.
- Account Class Setup - determine whether a fee is applied and whether it's a fixed amount or percentage.
- Account Level Setup - individual accounts can be excluded from credit card processing fees entirely, regardless of the account class settings.
State / Province / Region Setup
Review the following setup when applying a maximum processing fee for both credit cards and debit or prepaid cards.
Account Class Setup
Pathway: Setup > Account > Account Class > Payment Processing
In the Payment Processing tab of Add/Update Account Class, users can configure a credit card processing fee as a fixed amount or percentage at the account class level. If defined, the fee will be capped by the maximum set for the corresponding state, province, or region.
Account Level Setup
Pathway: Customer Service Screen (Accounts) > [right-click] Account Details
At the account level, you can exclude individual accounts from credit card payment processing fees entirely by checking the '"Exclude from Payment Processing Fee" check box in Edit Account.
