Basics

Main Header

• Use Heading 2 for each main section title.
• Color should be blue

Breakout Section Headers

• Use Heading 3 or 4 for each child section of a main section. 
• Refer to the Color Scheme below for the color

In some cases, like the one shown below, you will have to enter the HEX color code if it is not a preset color.  Select the colors icon and enter it in the HEX Color text field.

HEX Code for table headers:  #CCDDE6 - see image below

Hex Code for special notes/criteria in the Field Description tables:   #FFF6D3 (Soft highlighter yellow)

Main Image

Subsections 

Insert Table of contents:

• This will default to only include Heading 2
• Select the Snippet icon and enter 'TOC'. Select 'Article TOC' when it displays.
• The table of contents should be placed under the pathway if it is used.

Use Expand and Collapse

To expand/collapse a section:

1. Select Snippet and enter 'Expand Start' before the section you would like to expand/collapse.
2. Select Snippet and enter 'Expand End' after the section you would like to expand/collapse.
3. Select Save.

Use Expand All / Collapse All

There are some articles that have many Expand / Collapse sections; while this is great for readability, it can hinder searching. The browser’s CTRL+F functionality only searches visible text; it cannot "see" or find keywords hidden within collapsed sections.  To solve this, you can add Expand All / Close All buttons to the top of your article. This enables users to see all content, making it significantly easier to find information when searching for text.   There is a snippet that creates the buttons with some helpful texts and the divider lines.

To add the snippet:

1. Select Snippet and enter 'Expand / Close All Sections'
2. Select Save.

When to use: Use this for any article that has more than 3 or 4 "Read More" toggles.

Placement: Always place the buttons at the very top of the page so the user sees them before they start scrolling.

Consistency: Using these buttons creates a standard "Navusoft Manual" feel across our entire Knowledge Base.

Use Setup Alert 

In Setup, there are some high-profile configurations.  Once the setup item has been established, changes to the required fields should not be done for the most part. So, there is a red alert that can be added, as needed.

1. Select Snippet and enter 'SetupAlert'

2. Select Save.

For each article the following restrictions should be selected:

• Remove Feedback Ability
• Remove Comment Ability

Create the Related Articles Section

1. From the Editor toolbar at the top of the screen, select the Horizontal Line option.
   • This will insert a horizontal line where your curser is.
2. Enter the Names of each article you would like to link in list order. 

Link Articles Pages

Related Articles

Versioning Existing Articles

Snagit

Build a New Article