Pathway: Accounts > Unread Email Management
The Unread Email Management screen records unopened email messages that were sent out of the Navusoft application. This screen loads based on the Division and time frame selected. Upon load, one record for each instance an unread email message is detected on an account is displayed.
Permissions
The following permissions are required to use the Unread Email Management screen:
Filters and Field Descriptions
Resend an Email
Resend an email to more than one account
- Check the selection box in relation to the account you would like to resend the email to.
- If this is for all accounts, select the check box displayed in the header row and it will select all check boxes.
- If this is for all accounts, select the check box displayed in the header row and it will select all check boxes.
- Select the green envelope icon to the right of the Load button to initiate the send process.
- A notification message will display indicating the process has started and no further steps are needed.
Resent an email to a single account
- Right-click on the account you would like to resend the email on.
- Click on the 'Resend Email' popup option that displays. This will initiate the resend process and a notification popup message will display.