Status Management
Last Modified on 11/17/2023 7:52 am PST
Pathway: Accounting > Status Management
The Status Management screen consists of four tabs that are primarily used to oversee and manage the status of accounts that are on, or eligible for credit hold.
Permissions
Permission ID | Permission Name |
109
| View Billing |
263
| AR / Aging Status Management |
Status Changes
Using the available filtering options, the Status Changes tab can be used to review any account that has undergone any type of status change.
Screen Descriptions
Field | Description |
Filters |
Division | Filters the screen to only display accounts in the selected Division.
|
Bill Group | Filters the screen to only display accounts of the selected Bill Group.
|
Account Class | Filters the screen to only display accounts of the selected Account Class.
|
From Status / To Status | Filters the screen to only display accounts that match the status workflow going from the selected 'From Status' to the selected 'To Status.' |
Within Last | Filters what accounts display on the screen based on the time frame of a qualifying status change.
|
Fields |
Name | Displays the name of the account.
|
Date/Time | Displays the date and time the account's 'From Status' was changed to the 'To Status.'
|
Current Balance | Displays the current balance on the account.
|
From Status | Displays the status the account started in.
|
Days In From Status | Computes the duration, in days, an account has been in the status indicated in the 'From Status' column. |
To Status | Displays the status the account was changed to.
|
Has Active Services | Indicates if the account has active services.
|
Last Payment | Displays the date of the last payment made on the account.
|
Last Invoice Date | Displays the date of the last invoice.
|
Note | Displays the note that was added when the account's status was changed.
|
Credit Hold Account Payments
Use the Credit Hold Account Payments tab to review accounts in a Credit Hold status where payment has been received. This screen also provides AR History details for each account that is displayed.
Screen Descriptions
Field | Description |
Filters |
Division
| Filters the screen to only display accounts in the selected Division.
|
Bill Group
| Filters the screen to only display accounts in the selected Bill Group.
|
Payment Within Last
| Filters the screen to only display accounts where a payment was received within the identified time frame. |
Fields |
Date
| Displays the date payment was received.
|
Amount Name
| Displays the name of the account.
|
Has Active Services
| Indicates if the account has any active services.
|
1-30
| Displays a total amount of all invoices that are 1 - 30 Days past due on an account.
|
31-60
| Displays a total amount of all invoices that are 31 - 60 Days past due on an account.
|
61-90
| Displays a total amount of all invoices that are 61 - 90 Days past due on an account.
|
91-120
| Displays a total amount of all invoices that are 91 - 120 Days past due on an account.
|
Over 120
| Displays a total amount of all invoices that are exceeding 120 Days past due.
|
Total
| Displays the total balance amount across all the invoices less than the current amount for an account.
|
Credit Hold Eligible
Using the available filtering options, review accounts that meet the criteria to be placed on credit hold. This screen also provides AR History details for each account that is displayed.
Screen Descriptions
Filter | Description |
Filters |
Division
| Filters the screen to only display accounts in the selected Division.
|
Bill Group
| Filters the screen to only display accounts in the selected Bill Group.
|
Past Days Due
| Limits what accounts are displayed based on how many days past due the invoice balance is.
|
Fields |
Name
| The name of the account with the credit hold eligibility.
|
Last Payment
| Displays the date the last payment was received.
|
Avg Days
| Displays the average number of days for a payment to be received for an invoice for that account.
|
Past Due Days
| Displays the amount of days that are past due from the date of the due date.
|
Status
| Displays the status of the displayed accounts.
|
Has Active Services
| Indicates if the account has an active service.
|
Current
| Displays the total amount being billed for the current invoices.
|
1-30
| Displays a total amount of all invoices that are 1 -30 Days past due on an account.
|
31-60
| Displays a total amount of all invoices that are 31 -60 Days past due on an account.
|
61-90
| Displays a total amount of all invoices that are 61 -90 Days past due on an account.
|
91-120
| Displays a total amount of all invoices that are 91 -120 Days past due on an account.
|
Over 120
| Displays a total amount of all invoices that are exceeding 120 Days past due on an account.
|
Total
| Displays the total balance amount across all the invoices less than the current amount.
|
Credit Hold Accounts
The Credit Hold Accounts tab displays all accounts meeting the filter criteria that have a credit hold status.
Screen Descriptions
Filter | Description |
Filters |
Division
| Filters the screen to only display accounts of the selected Division.
|
Bill Group
| Filters the screen to only display accounts of the selected Bill Group.
|
Minimum Days On Credit Hold
| Limits what accounts are displayed based on a minimum length of the time an account has been on credit hold. |
Fields |
Name
| Displays the name of the account with the credit hold.
|
Last Payment
| Displays the date the last payment was received.
|
Avg Days To Pay
| Displays the average number of days for a payment to be received for an invoice for that account.
|
Status
| Displays the status of the displayed accounts.
|
Has Active Services
| Indicates if the account has any active service.
|
Current
| Displays the total amount being billed on the current invoice for an account.
|
1-30
| Displays a total amount of all invoices that are 1 -30 Days past due on an account.
|
31-60
| Displays a total amount of all invoices that are 31 -60 Days past due on an account
|
61-90
| Displays a total amount of all invoices that are 61 -90 Days past due on an account.
|
91-120
| Displays a total amount of all invoices that are 91 -120 Days past due on an account.
|
Over 120
| Displays a total amount of all invoices that are exceeding 120 Days past due on an account.
|
Total
| Displays the total balance amount across all the invoices less than the current amount.
|