Navigate Between Sites & Add a New Site

Pathway: Accounts > Search > Account Details Screen


From the Customer's screen, users can quickly navigate between the different site locations under the parent account and add a new site.



  1. Select # of # (example: 1 of 2) to display the Site Search popup window.

    • TIP: Use the filtering options at the top of the Site Search screen to limit what types of site's display (Ex: only display sites where Status is Active).

  2. Double-click within the row of the desired site. The site will open in current window's tab.

Add a New Site

  1. Select # of # (example: 1 of 2) from the Customer’s screen to display the Site Search popup window.
  2. Select the green ‘+' icon from the upper right corner in Site Search and select Sit. A new 'Add Site’ popup window will display.
  3. Complete all required fields highlighted red in the Basic Settings tab and click Save. Additional fields should be completed based on your company’s data entry procedures.
  4. Select the Billing Settings tab and minimally complete all fields highlighted red and click Save. Additional fields should be completed based on your company’s data entry procedures.


The Basic Settings tab includes vital site details like address, site name, notes, and other essential information for accounting and operational purposes.

Field Descriptions: Billing Settings 

The Billing Settings tab establishes the billing requirements for the site, including the receipt method for invoices and the designated billing contact.

BIC Profile

The BIC Profile tab pertains to commercial establishments in New York mandated by law to arrange for the collection of their putrescible waste and recyclables through a hauler licensed by the Business Integrity Commission (BIC).