Configure Scale Workstation
Last Modified on 06/26/2026 12:30 pm PDT
This article covers how to Configuring the Scale Workstation in Navusoft. This process is specific to Windows and will not work on macOS or iOS. Before configuring a scale, you must complete the one-time installation of the workstation dependencies described below. After this prerequisite is met, you can proceed with configuring individual scales as needed.
Pathway: Operations > Inbound / Outbound > Configure Scale Workstation [button]

Review the Requirements and Download Links sections and then proceed to either Installing Workstation Dependencies (if you haven't done so already) or Configuration Scale Workstation.
Application Requirements
- Windows 10/11
- Chrome Browser (minimum version 121)
- Scale Requirement (either)
- Connected via Serial Port or USB -> Serial adapter
- Available on local network using a Static IP address
- Printer requirement (either)
- Internet Printing Protocol (IPP)- compatible printer available via the local network or static IP address **RECOMMENDED
- (Windows Only) Direct printing using a Windows Print Driver
- Camera Requirements
- Axis brand IP cameras available via static IP address or DNS address
Download Links
- Navusoft Device Interface Application
- Google Chrome Extension (any OS)
Install Workstation Dependencies
- Create two folders on the computer:
- NavusoftScaleProg - for Navusoft Application
- NavusoftConfig - for Navusoft Configuration
- In the example, I put the application in the root of C:\ but the other folders are fine as long as the scale operator's Windows user can read from the folder. The user doing the initial configuration will need Write access to the folder.
- Download the latest Navusoft Device Interface Application & Google Chrome Extension (these links are the same as in the Download Links section above):
- Extract the files to the NavusoftScaleProg folder (the Navusoft Applications folder).
- Right click the downloaded navusoft-browser-extension file.
- Select Extract All.
- Use the Browse button to select the NavusoftScaleProg folder.
- Select Extract
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- Enable the Chrome extension (Developer Mode).
- Open browser to
Chrome://extensions/
- Toggle Developer Mode to ON.
- Select Load unpacked.
- Browse to the Navusoft Applications where you extracted the extension and click Select Folder.
- Navusoft Device Interface should display in the window.
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- Register the Scale Interface Application.
- In the search bar, start typing Command Prompt
- When the Command Prompt application is listed, select Run as Administrator.
- In the command prompt screen, change to the Navusoft Applications folder where scale-interface.exe is extracted
Example:
cd c:\NavusoftScaleProg
- Run the install command line:
scale-interface.exe install a
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The Scale Interface is now installed and you are ready to move to the next step of Configuring your Scale Workstation in Navusoft!
Configuration Scale Workstation
The Configuration Scale Workstation setup serves as the connection between the scale and Navusoft. Once all setup requirements are complete, the Weigh button becomes available on inbound and outbound scale work orders, allowing weight to be captured and recorded on the ticket.
Important
Install Workstation Dependencies must be completed before configuration of the scale workstation can be performed.
- From the Inbound / Outbound screen, click on the Configure Scale Workstation button.
- Select the Configuration folder you previously created in the Installing Workstation Dependencies Setup process. Ex: NavusoftConfig
- If prompted to allow Navusoft to edit files (or the option to always allow Navusoft to edit files) click Allow.
- Click the Add button to open the Add Scale Interface screen.
- Enter a Scale ID
- Select the appropriate Port and port settings (Baud, Parity, Data, and Stop)
Note: If you are not sure of settings, in Windows:
- Right-click the Start button and select Device Manager.
- Expand Ports (COM & LPT) or Universal Serial Bus controllers to see your connected devices and their port assignments.

- Enter Weight Position and Weight Length. These are required fields and are company / scale specific.
- Select Test.
- Use the sample response to adjust the scale configuration settings.
- Once the weight appears to be returning properly, click Get Weight to confirm the parsing works okay.
- Click Save.
- Add more scales, set the default scale (if more than one exists), or close the window when finished.
- Edit Inbound / Receiving screen will now have an option for Weigh (f10).
- When clicking Weigh, if there is only one configured scale it will immediately poll that scale, otherwise it will prompt to select the Scale ID.
- Gross / In will populate a first weigh.
- Gross / Out will populate on second weigh.
Configure Direct Print
- Open Navusoft in your Chrome browser.
- Go to Operations > Inbound / Outbound.
- Select Configure Scale Workstation.
- Click Select Scale Ticket Printer.
- On the popup window, chose either IPP for network printers or Direct for windows drivers.
- Note: IPP is recommended for performance, even on windows machines.
- Highlight the printer you want to use.
- Click Use Selected.
- Click Test to confirm your settings (a sample PDF will print).
Manual Printer Configuration
For IPP network printers, we will attempt to discover any local network printers. This will not always work due to network configuration and firewall rules. If your printer does not appear after a few seconds, choose Add Manually.
- Specify http or https (most local printers will only support http).
- Specify either the DNS name or static IP address
- By default, we will use IPP port 631. If you are using an alternative port, you can specify it here.
- If the printer requires credentials, specify the username and password.
- Note: We currently only support basic authentication.
- Click Test to confirm your settings (a sample PDF will print).
- Click Save when done.
Upgrading from 1.0 to 1.2
- Download the latest Navusoft Device Interface Application & Google Chrome.
- Upgrading the Chrome Browser Extension:
- Extract the extension zip file over top the existing extension files.
- Open browser to chrom://extensions/
- Click Delete on Navusoft Device Interface 1.0.0
- Click Load Unpacked
- Select the newly extracted files
- Verify the extension now lists Navusoft Device Interface 1.2.0
- Upgrading the Navusoft Device Interface Application
- Extract the application zip over top of the existing files.
- That's it!
Related Articles
Inbound Ticket Creation (Scale)